Last Updated: September 14, 2026
Welcome to Royal Buggy Dubai. These Terms & Conditions explain the rules and conditions for using our website and booking our dune buggy and desert adventure services.
By accessing our website or booking a tour with us, you agree to these Terms & Conditions. Please read them carefully before making a booking.
1. About Our Services
Royal Buggy Dubai provides desert adventure experiences and related services in Dubai, United Arab Emirates.
Our services may include:
- Dune buggy tours
- Desert buggy experiences
- Private desert tours
- Quad bike experiences
- Desert safari activities
- Other desert adventure activities
Tour availability, prices, schedules, vehicles, and inclusions may vary depending on the selected package.
2. Booking Requirements
When making a booking, you agree to provide accurate and complete information.
This may include:
- Full name
- Contact number
- Email address
- Number of participants
- Tour date
- Preferred tour time
- Pickup location
- Any other information required for the booking
Please check your booking details carefully before confirming.
Royal Buggy Dubai is not responsible for problems caused by incorrect information provided by the customer.
3. Tour Confirmation
A booking is considered confirmed when Royal Buggy Dubai confirms the booking through an agreed communication method, such as WhatsApp, phone, email, or another booking channel.
Customers should keep their booking confirmation and provide accurate contact details so our team can reach them when necessary.
4. Tour Prices
Prices shown on our website may vary depending on the tour, vehicle, duration, number of guests, season, availability, and selected options.
The applicable price will be confirmed at the time of booking.
Royal Buggy Dubai reserves the right to update prices and tour packages when necessary.
5. Payment
Payment requirements may vary depending on the selected tour or booking.
Customers may be required to make a deposit or full payment before the tour.
Any payment terms communicated during the booking process will apply to that booking.
Customers should confirm the payment method and amount with our team before making payment.
6. Cancellation Policy
If you need to cancel your booking, please contact Royal Buggy Dubai as soon as possible.
Cancellation charges, if applicable, may depend on:
- Time remaining before the tour
- Type of tour booked
- Deposit or payment already made
- Special booking conditions
The cancellation and refund terms applicable to your booking will be communicated during the booking process.
7. Rescheduling
Customers who need to change their tour date or time should contact us as early as possible.
Rescheduling is subject to availability and may not always be possible, particularly for last-minute requests.
Additional charges may apply in certain situations.
8. Pickup and Drop-Off
Pickup and drop-off may be included with selected tours and locations.
Customers must provide the correct pickup location and remain available at the agreed pickup time.
Delays caused by incorrect pickup information, failure to be ready, or failure to respond to our driver may affect the tour.
Private pickup arrangements may have additional charges where applicable.
9. Tour Timing
Customers are responsible for arriving at the agreed meeting point or being ready at the agreed pickup location on time.
Desert tours operate according to scheduled times and may be affected by traffic, weather, road conditions, operational requirements, or other circumstances.
Late arrival may reduce the available tour time, and in some situations the tour may be considered missed.
10. Safety Requirements
Safety is a priority during our desert activities.
Customers must follow all instructions given by our guides, drivers, and staff.
Participants may be required to use safety equipment such as
- Helmets
- Goggles
- Safety gear
- Seat belts where applicable
Customers must not operate a buggy or other vehicle in an unsafe or reckless manner.
11. Driving Requirements
Customers who wish to drive a dune buggy must meet the applicable age and safety requirements for the selected activity.
Driving eligibility may vary depending on the vehicle and tour package.
Our staff or tour operator may refuse driving access if a participant does not meet the required conditions or is considered unfit to drive safely.
12. Alcohol, Drugs, and Unsafe Behavior
Customers must not participate in driving activities while under the influence of alcohol, illegal drugs, or any substance that may affect their ability to drive safely.
Royal Buggy Dubai may refuse participation to anyone whose behavior creates a safety risk for themselves, other guests, staff, or the equipment.
No refund may be provided where participation is refused because of unsafe or prohibited behavior.
13. Children and Non-Drivers
Children may be allowed to participate as passengers depending on the selected vehicle, tour, safety requirements, and operator rules.
Children must not operate a buggy unless they meet the applicable driving requirements.
Parents or guardians are responsible for supervising children and ensuring that they follow all safety instructions.
Please confirm child age requirements before booking.
14. Weather and Desert Conditions
Desert activities take place in an outdoor environment and may be affected by weather, visibility, sand conditions, road conditions, or other natural factors.
Royal Buggy Dubai may modify, delay, reschedule, or cancel an activity when necessary for safety or operational reasons.
When a tour is changed or cancelled by us, we will communicate the available options to the customer.
15. Vehicle Availability
We aim to provide the vehicle selected during booking. However, vehicle availability may change due to maintenance, operational requirements, safety issues, or circumstances outside our control.
If the selected vehicle becomes unavailable, Royal Buggy Dubai may provide a suitable alternative or discuss available options with the customer.
16. Customer Responsibilities
Customers agree to:
- Follow all safety instructions
- Use vehicles and equipment responsibly
- Respect our staff and other guests
- Provide accurate booking information
- Arrive on time
- Follow applicable desert and driving rules
- Take reasonable care of vehicles and equipment
Customers may be responsible for damage caused by intentional misuse, reckless behavior, or violation of safety instructions.
17. Personal Belongings
Customers are responsible for their personal belongings during the tour.
Royal Buggy Dubai is not responsible for loss, theft, or damage to personal items unless required by applicable law.
We recommend keeping valuable belongings secure and bringing only essential items.
18. Photos and Videos
Photos and videos may be taken during desert activities for operational, promotional, or marketing purposes.
Where required, appropriate permission will be obtained before using identifiable customer images for promotional purposes.
If you do not wish to appear in promotional material, please inform our team.
19. Website Information
We make reasonable efforts to keep the information on RoyalBuggyDubai.com accurate and up-to-date.
However, descriptions, images, prices, availability, tour schedules, and other website information may occasionally change.
We reserve the right to correct errors, update information, or change services when necessary.
20. Third-Party Services
Our website may contain links to third-party websites or services.
These may include booking platforms, payment providers, maps, social media platforms, communication services, or other external websites.
Royal Buggy Dubai does not control these third-party services and is not responsible for their content, availability, privacy practices, or terms.
21. Website Use
You agree to use our website only for lawful purposes.
You must not:
- Attempt to damage or disrupt our website
- Use the website for fraudulent activities
- Copy or misuse website content
- Attempt unauthorized access to website systems
- Upload harmful software or malicious content
- Use our website in a way that violates applicable laws
22. Intellectual Property
Unless otherwise stated, the content on RoyalBuggyDubai.com, including text, branding, logos, graphics, images, and website design, belongs to Royal Buggy Dubai or its respective content providers.
You may not copy, reproduce, modify, distribute, or commercially use our website content without prior written permission.
23. Limitation of Liability
Desert activities involve inherent risks associated with outdoor environments, driving, uneven terrain, sand, weather conditions, and recreational activities.
Customers participate at their own responsibility and must follow all safety instructions.
To the extent permitted by applicable law, Royal Buggy Dubai will not be responsible for losses, injuries, delays, or damages resulting from circumstances outside our reasonable control or from a customer’s failure to follow safety instructions.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited.
24. Events Outside Our Control
Royal Buggy Dubai will not be responsible for delays, cancellations, or changes caused by circumstances beyond our reasonable control.
These circumstances may include:
- Severe weather
- Road closures
- Government restrictions
- Natural events
- Traffic conditions
- Vehicle breakdowns
- Safety concerns
- Other unforeseen circumstances
We will make reasonable efforts to assist customers when such situations occur.
25. Changes to These Terms
Royal Buggy Dubai may update these Terms & Conditions from time to time.
Any changes will be published on this page, along with an updated last updated date.
Customers are encouraged to review this page before booking a tour.
26. Governing Law
These Terms & Conditions are intended to be governed by the applicable laws and regulations of the United Arab Emirates and the Emirate of Dubai, where applicable.
Any disputes will be handled in accordance with the applicable laws and jurisdiction.
27. Contact Us
If you have questions about these Terms & Conditions, your booking, cancellation, payment, or any of our services, please contact us.
Business Name: Royal Buggy Dubai
Website: RoyalBuggyDubai.com
Email: info@royalbuggydubai.com
Phone/WhatsApp: +971 56 345 1675
Location: Dubai, United Arab Emirates
Our team will be happy to assist you.
By using RoyalBuggyDubai.com or booking a tour with Royal Buggy Dubai, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.